Staff has been directed to complete a Quality of Life, or public opinion, survey every two years to measure residents’ satisfaction with City services and facilities and to gauge interest on various topics.

The survey data is useful in making important planning decisions for the future and provides benchmark comparisons for service ratings to the nation and other communities in Minnesota, as well as comparisons to previous survey years.

Cost for the 2023 survey will be $43,100. Cost for administration of the 2025 survey will be $46,100. Total for the two is $89,200. Locking in 2022 rates for the 2023 survey and entering into a 36-month purchasing agreement will result in significant savings for Edina. Typical annual increases to pricing are at least 7%. Polco will lock in a price increase for the 2025 survey at 3%, which represents a guaranteed savings.

Price includes administration of a survey with custom questions to a statistically valid sample of Edina residents, custom benchmark comparisons and a remote presentation of results.

It is anticipated that the survey will be administered in March or April with survey results available in June.